Hello, and welcome to our website. We, Joobilant Business & IT Solutions LLP, offer products and services under the following terms and conditions. We kindly request that you read them carefully.
About Us
We at Joobilant Business & IT Solutions LLP specialize in Vtiger CRM development and consultation services. We are registered with the Ministry of Corporate Affairs, Government of India, and our office is located at KSUM, UL Cyber Park, Kozhikode, India 673016.
The terms “we,” “us,” or “our” referenced throughout this document specifically denote Joobilant Business & IT Solutions LLP.
Conditions of use
Our products and services are governed by the following Terms and Conditions. By visiting or purchasing products from our website, you agree to accept these Terms and Conditions. We encourage you to read them carefully.
Privacy Policy
We prioritize your privacy and are dedicated to protecting your personal information. To this end, we have created a detailed privacy policy. We encourage you to review it.
We strictly adhere to the following regulations:
- General Data Protection Regulation Act (GDPR)
- California Online Privacy Protection Act (CalOPPA)
- CAN-SPAM Act
Electronic Communication
By visiting our website or reaching out to us via form submission or email, you are engaging in electronic communication with us. By doing so you consent to receive communications from us in this manner. You acknowledge that all agreements, notices, disclosures, and other communications we provide to you electronically fulfill any legal requirement for such communications to be in writing.
Extension: Purchasing and Delivery
Upon purchasing an extension from our website, you will receive a download link sent to the email address you provided during the order process.
To successfully order products, you must provide your legal full name, billing address, and a valid email address. Inaccurate information may result in non-delivery of your product. Please note that the seller cannot be held responsible for any delays or failures in product delivery if the buyer fails to provide the correct email address.
If you cannot find our email in your inbox, please check your spam and other email folders as there is a slight possibility that it was delivered there.
Terms of Payment
All payment transactions are securely processed through reputable third-party payment gateways, including PayPal and Stripe. We do not store, process, or have access to any sensitive payment information, ensuring that all financial data is handled in accordance with industry standards and security protocols.
vTiger Extension-Licensing
A lifetime license (with no recurring payments) is available for our product and is applicable to a single CRM instance. This license includes 90 days of complimentary support and free updates up to version 8.* (which includes future versions of VTiger 8).
The license will be generated based on the URL of the CRM system where the extension is installed.
Under this license agreement, you are granted a license for one CRM, and therefore You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the extension, its usage, or access to it without the explicit written consent of Joobilant Business & IT Solutions LLP.
Cancellation of the order
After payment, buyers have the option to cancel their order in case of any mistake in purchase. You can cancel the order as long as you do so before downloading the extension file from the link that was sent to your email address. You will receive a full refund with no additional cancellation fees. However, please note, the seller retains the right to cancel any order if the product is no longer in production or not available for delivery.
Issues and Refund
- Joobilant Business & IT Solutions LLP fully supports all our products and is committed to resolving any faults or imperfections identified in them as outlined in the support policy. We guarantee this assurance.
- Although we aim to provide a hassle-free experience for our customers, we prefer to address and resolve any problems before offering a refund.
- To assist us in resolving your issue, please provide a screenshot or a screen recording of the problem you are experiencing. We will make every effort to rectify the issue from our end.
- if we are unable to resolve the issue it might be related to the server environment or other factors. In that case, we will require your CRM administrative access and FTP for further resolving activities. If still, we are unable to resolve the issue, we will issue a refund.
- No refunds will be issued under any circumstances after 30 days from the purchase date.
- To confirm your refund contact us using the email [email protected]
Changing the extension license to another CRM
Once you have installed the extension the license is valid only for a single CRM. If you would like to try our product in your development instance, you can install it there. After testing, you can uninstall it and contact us via email. We will then create a new license for you, which you can use in your live CRM.
only based on the conditions such as
- This must be done within 30 days of the purchase date.
- this transfer is available only once.
- Not Applicable for extension – Vtiger Module Builder
Intellectual Property
All services, including extensions and products, are the intellectual property of Joobilant Business and IT Solutions LLP. To safeguard our assets, we have obfuscated the code to a certain extent. We kindly ask that you respect our intellectual property rights.
Copyright
The materials featured on this site—including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software—are owned by Joobilant Business & IT Solutions LLP and are safeguarded by international copyright laws.
Every piece of content on this site is the intellectual property of Joobilant Business & IT Solutions LLP, and it is protected under copyright authorship.
All third-party trademarks used in the website other than joobilant, are the property of their respective owners.
Limitation of Liability
The website is designed to be accessible 24 hours a day, except in cases of updates or temporary suspensions. Please be aware that we are not responsible for any losses you may incur while using the website.
Access to the website or specific pages may be suspended or temporarily interrupted at any time to facilitate updates or undertake other necessary actions to ensure the website operates effectively.
Questions
If you have any inquiries about our terms and conditions, privacy policy, products, or services, please do not hesitate to contact us at [email protected]. Additionally, you can reach out using the contact details provided below:
Contact Email: [email protected]
Contact Phone number:+91 70123 69343
Registered Address:
KSUM, 2nd Floor, UL Cyber Park
Nellikode(PO), Kozhikode(Calicut),
Kerala, India-673016