Privacy Policy

We (https://www.joobilant.com/) prioritize your privacy; thus, safeguarding your personal data is of utmost importance to us.

Thus, we have developed a privacy policy that outlines the data we may collect from you or that you may provide to us. This privacy policy was last updated on the 1st of October, 2024.

If you have any questions or concerns regarding this document, feel free to reach out to us using the contact details provided at the end of this privacy policy.

 About Us

We at Joobilant Business & IT Solutions LLP specialize in Vtiger CRM development and consultation services. We are registered with the Ministry of Corporate Affairs, Government of India, and our office is located at KSUM, UL Cyber Park, Kozhikode, India 673016.

The terms “we,” “us,” or “our” referenced throughout this document specifically denote Joobilant Business & IT Solutions LLP. This document is between Joobilant Business & IT Solutions LLP, acting as the Data Controller, and you, the customer.

Data Collection

Via Vtiger extensions:

  • No CRM data is collected or stored through extensions, apart from the basic information necessary for the creation and maintenance of licenses, as outlined below.
EVENT  DATA COLLECTED PURPOSE
 Installation / Uninstallation of Vtiger Extensions The URL of the CRM system. Time and Date The unique application key of the CRM system.  License Creation and Validation
Activation / Deactivation of Vtiger Extensions The URL of the CRM system. Date and time  Maintaining License

Via Placing an order:

DATA COLLECTED PURPOSE
Email, Phone Number(optional) For invoicing purposes when placing an order.
Email, phone Number(optional) To send the download link for the purchased extension upon order placement.

  Via visiting our website:

ACTION DATA COLLECTED PURPOSE
Contact form submission NameEmail  For responding to inquiries 
Newsletter Sign-Up Email  For sending the newsletter
Website visit Cookie collection
IP Address tracking		 For website analytics.
Giving personalized experience. Understanding geographical location.

Data Security

Joobilant Business & IT Solutions LLP prioritizes your privacy and does not disclose any personal information to third parties, except in cases of legal compliance or emergencies. We do not claim any intellectual property rights over your CRM data. Your CRM data is entirely yours.

 Joobilant Business & IT Solutions LLP has implemented stringent security measures to safeguard your personal data against accidental loss, misuse, or unauthorized access. Access to your personal data is restricted to employees, agents, contractors, and other third parties who require it for legitimate business purposes.

No online service can guarantee absolute security. However, we are implementing a range of security measures to protect your information effectively.

  • To secure user communications, we implement SSL/HTTPS across the entire website. This not only safeguards the website but also guarantees that personal information is never collected by third parties without proper authorization.
  • Our servers hosted on Digital Ocean are equipped with a multi-layer security system.
  • All payments are securely processed via trusted third-party payment gateways, such as (PayPal or Stripe). We do not store or process any of your bank or card information on our servers.

Data Processor and Data Controller

The General Data Protection Regulation (GDPR) defines a data controller as the entity that determines the purposes and means of processing personal data. In this context, Joobilant Business & IT Solutions LLP is recognized as the data controller. Conversely, the data processor is the entity that processes personal data on behalf of the data controller. In this case, the data processor is Digital Ocean. Joobilant Business & IT Solutions LLP, as the data controller, is responsible for ensuring the security of your data.

As a prominent organization, we strictly follow the principles of GDPR (General Data Protection Regulation), which grants data subjects the following rights:

  • Right to be informed: Customers have the right to be informed about the data we collect. We provide clear details on how this data will be used, the duration for which it will be retained, and whether it will be shared with third parties.
  • Right to rectification: Customers have the right to rectification, allowing them to request corrections for any inaccurate or incomplete data. Customers can easily reach out to us for assistance to update or modify their information.
  • Right to be Forgotten: We adhere to the principle that personal data should only be retained or processed for as long as necessary to achieve the purpose for which it was collected. In specific situations, customers have the right to request the deletion of their personal data.
  • Right to Object: Customers have the right to object if they believe their personal data is being misused.

 

In accordance with the principles outlined in the California Online Privacy Protection Act (CalOPPA), we commit to the following:

  • We allow users to visit our website anonymously
  • Our Privacy Policy will be prominently displayed in the footer of our website, ensuring that customers are informed as soon as they arrive on our page.
  • Our Privacy Policy link contains the term ‘Privacy‘, ensuring clarity for our website users regarding their data protection.

 

According to the CAN-Spam Act,

  • We strictly avoid the use of false or misleading header information.
  • disclose clearly that our message is an advertisement.
  • inform the recipient where we are located
  • Ensure that opt-out requests are honored without delay.
  • Users can easily unsubscribe by clicking the link located at the bottom of each email.

Age Limitations

 According to the company morals we don’t sell any products to a person who is below the age of 18. Our services are intended for those who are legally adults under the law. If you are a parent of any child who has shared your personal information with us you can contact us and we will take proper action.

Updates to the Privacy Policy

We reserve the right to update our company’s privacy policy at any time. Should any changes occur, we will notify you on this privacy policy page. It is your responsibility to regularly review our privacy policy to remain informed about any new modifications.

 Hosting     : Digital Ocean      DigitalOcean | Cloud Infrastructure for Developers  

 Analytics   : Google Analytics  https://analytics.google.com/ 

 Payments : paypal                   Pay, Send and Save Money with PayPal  

                    Stripe                   Stripe | Financial Infrastructure to Grow Your Revenue

 Live chat   : Tidio                     Accelerate Your Growth With #1 AI Customer Service | Tidio

How to contact us

If you have any additional questions regarding our privacy policy or our products and services, please feel free to reach out to us using the following contact details:

Contact Email:  [email protected]

Contact Phone number:+91 70123 69343

Registered Address:

KSUM, 2nd Floor, UL Cyber Park

Nellikode(PO), Kozhikode(Calicut),

Kerala, India-673016